DERA International Terms of Service

The site supports inquiries about Japanese vehicles and auction sourcing, dealer offers and excess stock, engines, transmissions, parts, half-cuts and machinery, and related Japan-side inspection, transport, storage, packing, container loading, export documentation and shipping coordination.

The proposed customer, supplier or partner role and commercial purpose must be identified before a quotation or engagement. Japanese supplier and dealer inquiries are welcome through their relevant route. An overseas-buyer description does not by itself determine which consumer or trade rules apply.

General website information is not a transaction-specific legal, tax, customs, insurance or destination-compliance determination. An estimate, guide or calculator is planning information until its assumptions and the actual goods and route are checked.

DERA ordinarily provides Japan-side sourcing, coordination and business support. The written order must say whether DERA is the seller, a disclosed purchasing agent, a coordinator, or another agreed contracting party, and identify the party responsible for each service. No auction membership, agency authority, carrier status or operating permit arises from a website description.

Physical inspection, transport, storage, dismantling, packing and port work may be performed by identified independent providers. DERA’s registered administrative office is not a public showroom, stockyard, collection point or processing facility. Visits, vehicle handovers and cargo deliveries require a separately agreed location and appointment.

A coordination label does not remove obligations arising from the work actually undertaken. Before regulated work is accepted, the responsible entity, premises, activity and required registration or permission must be verified. Do not infer dismantling, waste, customs or transport authority from access to a port yard.

A form, email, message, photograph, document, price request or partner application is an invitation to review a requirement. It does not itself create a purchase, bid, pickup, transport, export, insurance, warranty, payment or partnership commitment. DERA may request information, decline, or pause an inquiry.

Before chargeable work, the parties must accept a written order stating their identities and authority, DERA’s role, unit or lot, scope, price and currency, taxes, payment milestones, expenditure limits, delivery arrangements, cancellation terms and any applicable provider conditions. Written approval may be an identifiable electronic record from the authorized contact.

The order must distinguish transfer of ownership from transfer of risk. If an Incoterms rule is used, record the rule, edition and named place or port; an Incoterms label does not by itself settle title, payment, warranty or every service obligation. No material substitution or increased expenditure is authorized by silence or by the original inquiry alone.

Provide accurate, complete information to the best of your knowledge, and only documents you are entitled to share. Identify the company and the person authorized to act for the buyer, seller, vehicle owner, consignee, importer or service provider. Tell DERA promptly if material facts or instructions change.

DERA may verify ownership, authority, identity, goods, destination and relevant permissions before accepting work. Missing, inconsistent, misleading or unauthorized information can require a revised proposal or a pause; it does not automatically make the customer responsible for every resulting cost. Any cost claim must have an agreed and lawful basis.

Do not send passwords, authentication codes, online-banking credentials, My Number or unnecessary identity documents through public inquiry forms. Later evidence requests must use the specified appropriate channel and the minimum information needed.

5.1 Written unit or lot schedule. Identify each vehicle, donor, engine, transmission, half-cut, nose-clip, loose-parts lot or machine by the available chassis, serial, engine or stock reference. Record make, model, year where known, quantity, condition, ownership/document status, destination, intended use, required specifications and the scope of work. A request does not authorize bidding, purchase, cutting, harvesting or shipment.

5.2 Included components and evidence. List what is included and excluded: for example ECU, immobilizer/key set, wiring, transmission, turbo, accessories, mounts, cut boundaries or machine attachments. Record known defects, missing items and relevant history. Identify whether evidence is supplier-reported, visual inspection, donor running video, compression/rotation check, bench or load testing, or another agreed test. “Not tested” must remain explicit; a donor running video is not a guarantee of the removed unit’s future performance.

5.3 Acceptance and compatibility. State the agreed inspection level, evidence, tolerance, acceptance criteria, warranty if any, and remedy for a mismatch. Confirm application and compatibility against the actual unit and installation requirements. A model name, photograph or generic “used” description does not establish compatibility or erase obligations to supply what was agreed. Destination eligibility requires its own review.

5.4 Authorized physical work. Identify the actual provider and premises for regulated collection, refrigerant recovery, dismantling, shredding, waste handling and transport. Verify the permission required for that activity and job before assignment. Where automobile-recycling rules apply, preserve donor identity and required movement, refrigerant, airbag and residue records. Machinery or other excluded goods need the regime applicable to their actual category.

5.5 Environmental and cargo review. Assess fuel, oils, coolant, refrigerants, airbags, batteries, residues and other potentially dangerous or waste material. Use lawful handling and disposal routes and obtain the carrier’s required classification, preparation and acceptance. Draining a unit, giving it a resale value or calling it a spare part does not by itself establish that it is non-dangerous or outside waste/export controls. False descriptions, concealed dangerous goods and unlawful dismantling are prohibited.

5.6 Changes and records. The order must name who supplies and checks evidence, approves substitutions, verifies packing and authorizes extra costs. Preserve relevant condition photographs, packing and securing records, weights, container/seal references and handover documents. If identity, permission, legality, safety or carrier acceptance is unresolved, pause the affected work, explain the issue and seek a lawful alternative. These records support review; they are not government authentication of a document or chassis.

A preliminary estimate is subject to its stated assumptions and validity period. Before acceptance, confirm goods price, DERA’s fee, third-party costs, currency, exchange-rate basis, tax treatment, payment dates and what is excluded. Changes to supplier availability or market prices may require a new proposal before an order is accepted.

After acceptance, agreed fixed prices are not increased unilaterally. A variable charge must have an agreed basis, such as an identified carrier tariff, rate or calculation method, and any approval limit. Provide available supporting evidence, itemize additions and credits, and identify any DERA markup in advance. Material discretionary changes or spending above the approved limit require written approval under section 16.

Japanese consumption tax depends on the actual supply. Qualifying export transactions may be exempt subject to required evidence; Japan-side transport, storage or other services can have different treatment. There is no automatic 10% surcharge on every export-related amount and no automatic refund promise. The quotation and invoice must show the applicable treatment and any lawful allocation of taxes or fees. See the National Tax Agency’s export-transaction guidance.

Destination duties, taxes and local charges must be allocated in the order. Do not presume a destination charge is included merely because a quotation mentions an export port or shipping service.

Unless a specific responsibility is accepted by DERA in writing, the buyer, importer or consignee must obtain competent destination-side advice and confirm import eligibility, permits, customs procedures, duties/taxes, emissions and safety rules, inspections, registration, installation and local transport requirements before purchase.

DERA can coordinate information or an identified adviser for an agreed scope, but does not guarantee government approval, customs release, registration or legal use. Each party remains responsible for duties legally attached to its own actual role, including Japan-side export and product obligations. A destination-responsibility clause does not authorize misdescription or unlawful export.

The order must identify material independent suppliers and providers and explain who contracts with them, their task, relevant custody handoffs, charges, applicable terms and claim route. Relevant provider terms must be made available before the customer commits to that service.

Customs representation must be carried out by the party legally entitled to perform it; document coordination is not a claim that DERA is a licensed customs broker. Actual carriage, freight-forwarding arrangements, waste transport and facility operations each require a review of the particular role and permissions. One provider’s registration does not authorize every activity or every other entity.

A provider controls its own operational decisions and insurance or claim handling. DERA will provide available records and agreed communication support. DERA does not guarantee a provider’s claim payment, but remains responsible for its own contractual duties and conduct; referring a matter to a third party is not a blanket release of DERA liability.

Pickup, towing, storage, inspection, packing, container loading, port handling, sea carriage, customs checks, unloading and destination transport carry distinct risks. The order must allocate the agreed scope, custody, risk transfer and insurance rather than assuming that all risk starts or ends at payment.

Schedules are estimates unless expressly guaranteed in the accepted order. Vessel substitution, port congestion, customs action, weather, strikes and other disruption can affect timing and costs. Section 16 governs notice, mitigation, approval and reconciliation; a delay or an event outside direct control does not automatically transfer every loss or charge to the customer.

Packing and cargo securing must match the actual goods, dimensions, mass, distribution and carrier requirements. A container-space estimate is not a loading plan, structural assessment, weight certificate or guarantee that the cargo will be accepted.

Insurance is not included or bound unless confirmed in writing by the responsible provider for the identified goods, route, period and cover. Record the insured party, limits, exclusions, deductible, evidence requirements and notification deadlines. DERA’s assistance with a quotation or claim is not an insurer’s acceptance of cover or liability.

Inspect goods and handover documents promptly when reasonably possible. Report visible damage, shortages, incorrect supply or seal concerns in writing to DERA and the responsible provider, and preserve photographs, packaging, seals, invoices and inspection/shipping records. Follow the applicable policy and contract deadlines without giving up statutory rights that cannot be waived.

Avoid unnecessary repair, use or disposal that destroys evidence before the relevant parties can assess a claim, except for lawful safety or loss-mitigation measures. DERA will explain the available claim route and agreed support; it cannot guarantee the insurer’s or carrier’s decision.

Pay only under an accepted order and verified invoice or payment instruction. The website inquiry forms do not collect payments or banking login details. Independently confirm changed account details or unusual instructions through a known DERA contact obtained separately from the message. Do not send passwords or verification codes.

Before ordering, agree deposit and balance dates, the beneficiary and currency, bank charges, cancellation deadlines, return conditions, any cancellation charge and the treatment of unused funds. Cancellation charges must be lawful and supported by the applicable agreement; this website does not make every deposit non-refundable or every used item non-returnable.

A delay or third-party claim does not by itself extinguish an otherwise due payment, but nothing here removes an applicable right to withhold, set off, cancel or obtain a refund. Suspension of work or withholding documents must have a contractual and lawful basis. Accrued charges and unresolved sums should be itemized and explained.

Escrow, payment-protection schemes, association membership or coverage for a particular class of goods apply only when separately verified and expressly included in the transaction. A logo, website reference or account name is not proof of protection.

A preliminary inquiry does not guarantee availability, an auction result, future performance, compatibility, installation, a sailing, customs or inspection approval, insurance payment, resale value or profitability. Used goods can have wear, incomplete history and hidden defects, which should be addressed by the agreed evidence and inspection scope.

These general qualifications do not override an express specification, condition statement, accepted warranty, delivery promise or remedy in the order. They do not permit a materially different unit or missing agreed components to be supplied without approval, or remove statutory nonconformity and other rights that apply.

Do not submit fraudulent, stolen, unauthorized or misleading goods information or documents; conceal ownership, condition, value, end use or destination; request sanctions evasion or unlawful trade; misdescribe waste or dangerous cargo; distribute malware or spam; or interfere with site security or another person’s records.

DERA may reject or pause affected requests and preserve or report relevant evidence where lawfully justified. Handling of personal information remains subject to the Privacy Policy and applicable law. A suspected issue is not a finding of wrongdoing or permission to publish another person’s information.

DERA’s text, graphics, branding, forms and documents are owned by or licensed to DERA unless otherwise stated. You may read, save and share the material reasonably needed to review your inquiry or transaction. Other commercial reproduction, modification or use of DERA branding requires permission, subject to rights allowed by law.

DERA may reply using the contact method you provide for the relevant inquiry. That permission does not subscribe you to unrelated marketing. Communications and evidence are handled under the current Privacy Policy; these terms do not create a separate unlimited retention period.

Downloadable or informational materials do not prove a licence, membership, government verification or an accepted commercial order. Confirm the current version and transaction-specific evidence before relying on them.

15.1 Liability. Each party remains responsible for its own obligations and conduct. To the extent lawful, for business-to-business coordination services only, liability for ordinary negligence is limited to the DERA coordination fee paid or payable for the specific service giving rise to the claim; indirect or consequential commercial losses and lost profits are excluded within the same lawful scope. A different expressly agreed allocation in the order prevails.

This coordination-fee limit is not a cap on liability for goods sold by DERA, repayment of money owed, return of property or unused customer funds. It does not apply to consumer contracts, fraud, wilful misconduct, gross negligence, death or personal injury, or any duty or liability that applicable law does not permit to be limited. References to independent providers or environmental responsibilities do not exclude DERA’s own non-excludable duties.

15.2 Supplied information and third-party claims. A party that supplies false, unlawful or unauthorized information is responsible only to the extent its breach or fault legally causes the claimed loss. Any reimbursement or indemnity must be proportionate, substantiated and subject to applicable law and the agreed allocation; it does not cover the other party’s own fault automatically. Give prompt notice of a third-party claim, preserve evidence, allow reasonable participation in the response, mitigate loss and obtain written consent before a settlement that binds the other party.

16.1 Affected performance. An event beyond a party’s reasonable control excuses an affected obligation only to the extent it prevents or materially delays performance despite reasonable mitigation, and only as permitted by law and the order. Examples include natural disaster, war, legally binding restrictions, port closure or material carrier interruption. Price increases, lack of funds, ordinary commercial difficulty and avoidable documentation errors are not automatically force majeure.

16.2 Notice and options. Notify the other party promptly of the material impact, affected goods and work, available evidence, likely timing and reasonable alternatives. Keep material changes updated and take reasonable steps to reduce loss. DERA will pass on relevant carrier/provider notices without presenting an unconfirmed alternative sailing as guaranteed.

16.3 Approval and charges. The order and applicable provider terms govern identified fuel, war-risk, storage, demurrage, detention and similar variable charges. Record the calculation basis, evidence, approval limit and any disclosed markup. Material discretionary route, port, mode, unit or scope changes and expenditure above approved limits require written approval. A missing response is not approval. Provide the customer with the options, cost difference, timing effect and consequence of pausing; do not incur unapproved discretionary costs merely to avoid asking.

16.4 Immediate protection. If advance approval is not reasonably possible, take only lawful and reasonably necessary protective steps allowed by the contract and law to protect people or cargo. Give prompt notice with an itemized explanation and supporting evidence. This is not open-ended authority to reroute, dispose of property or incur unlimited costs.

16.5 Prolonged disruption. The order should set a review or termination point. Unless it specifies another period, after 30 consecutive calendar days of material disruption from the notice under 16.2, either party may give written notice to end the unperformed affected scope, subject to mandatory law and a lawful arrangement for goods already in custody or transit. Discuss a revised plan before that point where practical.

16.6 Reconciliation. Itemize completed agreed services, lawfully incurred and contractually allocated nonrecoverable third-party commitments, available refunds and credits, unused funds and the safe custody, return or other agreed treatment of goods. Refund amounts due after that reconciliation without undue delay. Accrued lawful obligations remain, but there is no automatic forfeiture of all deposits or transfer of every loss to the buyer. Legal rights and non-excludable liability remain unaffected.

First identify the disputed transaction, preserve relevant evidence and seek resolution through good-faith discussion. If a provider is involved, review its role and applicable terms. The parties may agree to mediation or civil conciliation. These steps do not prevent urgent protective relief or suspend a legal deadline unless validly agreed or provided by law.

These terms are governed by Japanese law, subject to mandatory protections that apply. For a business-to-business dispute where these terms form a valid jurisdiction agreement, the Toyama District Court is the agreed exclusive court of first instance, subject to mandatory subject-matter and international-jurisdiction rules and any different valid written agreement. No provision removes a consumer’s mandatory court or applicable-law protections.

For an international sale of goods, identify the governing law and whether the CISG applies in the written sale contract. This website does not automatically exclude the CISG where it applies; any intended exclusion should be expressly agreed for that sale. A general Japanese-law choice should not be treated as proof that the convention has been excluded.

The update date identifies this website version. A later publication does not retrospectively change an accepted order or earlier acknowledgment. Changes to an existing agreement require the applicable contractual and legal process.

English and Japanese versions are provided. Identify the controlling language, if any, in the individual agreement. If a difference is found, seek clarification before proceeding; neither version overrides mandatory law or authorizes an undisclosed change.

ＤＥＲＡ　ＩＮＴＥＲＮＡＴＩＯＮＡＬ株式会社 / DERA International Co., Ltd. Representative: Raja Shakeel Ahmed. Corporate number: 9230001019405. Qualified invoice issuer number: T9230001019405. Registered office: 3-13-11 Honmachi, Imizu-shi, Toyama 934-0011, Japan (富山県射水市本町３丁目１３番１１号).

Contact: export@derainternational.com. Office: +81 766-60-1177. Check the Commercial disclosure for company and pre-order information. Arrange visits and deliveries in advance.